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Privacy Policy

Last updated: April 1, 2026

Article 01 — Who We Are

DenkWork is operated by two affiliated entities that work together to deliver our services worldwide:

• Werker, Inc. d.b.a. DenkWork — 2261 Market Street STE 85227, San Francisco, CA 94114, United States
• Werker EU B.V. h.o.d.n. DenkWork — Maashaven Zuidzijde 2, 3081 AE Rotterdam, The Netherlands

This English-language privacy policy is governed by Werker, Inc. d.b.a. DenkWork. If you are located in the European Economic Area, please refer to our Dutch privacy policy, which is governed by our Dutch entity.

Article 02 — What Data We Collect

We collect the following categories of information when you visit our website or interact with us:

• Contact form information: When you submit a contact form or reach out to us, we collect your name, email address, company name (if provided), and the content of your message.
• Technical data: We automatically collect certain technical information such as your IP address, browser type and version, operating system, device type, screen resolution, and referring URL.
• Usage data: We collect data about how you interact with our website, including pages visited, time spent on pages, scroll depth, click patterns, and navigation paths.
• Cookies and similar technologies: We use cookies and similar tracking technologies to collect and store information about your preferences and activity. See Article 05 for details.

Article 03 — How We Use Your Data

We use the data we collect for the following purposes:

• Responding to inquiries: We use your contact information to respond to your questions, requests, or proposals submitted through our website.
• Analytics and performance: We analyze usage data to understand how visitors interact with our website, identify areas for improvement, and measure the effectiveness of our content.
• Improving our services: We use aggregated and anonymized data to improve our website experience, develop new features, and refine our service offerings.
• Legal compliance: We may process your data to comply with applicable laws, regulations, or legal obligations.

We do not sell your personal data. We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

Article 04 — Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Legitimate interest: We process technical and usage data based on our legitimate interest in understanding website traffic, improving our services, and ensuring the security of our website.
• Consent: Where required by law, we obtain your consent before placing non-essential cookies or sending you marketing communications. You may withdraw your consent at any time.
• Contractual necessity: When you submit a contact form, we process your data as necessary to respond to your inquiry and facilitate potential business discussions.

Article 05 — Cookies and Tracking

Our website uses the following types of cookies:

• Essential cookies: These cookies are strictly necessary for the website to function properly. They enable core functionality such as page navigation and access to secure areas. You cannot opt out of essential cookies.
• Analytics cookies: We use Google Analytics to collect anonymized data about website usage. These cookies help us understand which pages are visited most frequently, how users navigate the site, and where visitors come from. Google Analytics data is processed in accordance with Google's privacy policy.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking essential cookies may impair website functionality.

Article 06 — Data Sharing

We may share your personal data with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are contractually bound by data processing agreements and may only use your data for the specific purposes we have authorized.

Our service providers may include:

• Website hosting and infrastructure providers
• Analytics services (such as Google Analytics)
• Email and communication platforms
• Customer relationship management tools

We do not share your personal data with any third parties for their own independent marketing purposes.

Article 07 — Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact form submissions: We retain inquiry data for up to 2 years from the date of your last interaction with us, unless a longer retention period is required for ongoing business discussions or legal obligations.
• Analytics data: Analytics data is retained in accordance with the default settings of each analytics provider. For Google Analytics, data retention is configured as permitted by their platform settings.
• Technical logs: Server logs and technical data are typically retained for a limited period necessary for security monitoring and troubleshooting.

Article 08 — Your Rights

For users in the European Economic Area (GDPR):

If you are located in the EEA, you have the following rights under the General Data Protection Regulation:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

For users in California (CCPA):

If you are a California resident, the California Consumer Privacy Act grants you the following rights:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (note: we do not sell personal data)
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at info@denkwork.com. We will respond to your request within the timeframe required by applicable law.

Article 09 — Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL protocols
• Secure hosting with reputable infrastructure providers
• Access controls limiting data access to authorized personnel only
• Regular review of our security practices and procedures

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Article 10 — International Data Transfers

As we operate in both the United States and the European Union, your data may be transferred between these jurisdictions. When personal data is transferred from the European Economic Area to the United States or other countries outside the EEA, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data processing agreements with all service providers that handle EEA personal data
• Assessment of the legal framework in the recipient country to ensure adequate protection

Article 11 — Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after changes to this policy constitutes your acknowledgment of the updated terms.

Article 12 — Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

• Email: info@denkwork.com
• Address: Werker, Inc. d.b.a. DenkWork, 2261 Market Street STE 85227, San Francisco, CA 94114, United States
• Website: denkwork.com